Terms of Service

By accessing or using the BNET Credit Ltd website and our credit services, you agree to be bound by these Terms of Service together with any loan agreement, schedule, or other product terms we provide to you. If you do not agree to these terms, please do not use our services.

To use our services, you must:

• Be at least 18 years old and have the legal capacity to contract;
• Be a resident of Kenya or a duly registered business operating in Kenya;
• Provide accurate, complete, and up-to-date information; and
• Maintain the security of any account or device you use to access our services.

We reserve the right to verify your identity, creditworthiness, and any other information you provide. Submission of an enquiry or loan application does not guarantee approval of any loan or credit facility.

BNET Credit Ltd provides credit and financing products to individuals and businesses, including loan origination, disbursement, repayment tracking, account management, and related support services. All loan offers, approvals, and disbursements are made at our sole discretion and are subject to our credit and fraud assessment processes.

We may modify, suspend, or discontinue any part of the service at any time, and we will notify you of any material changes that affect an active loan or account.

When you submit a loan application or make an enquiry with us, you authorize us to:

• Verify your identity, income, employment, and any other information from you or third-party sources;
• Obtain and share credit and account information with credit reference bureaus, fraud prevention agencies, and regulators as permitted by law; and
• Contact you and any references provided by you for verification purposes.

Providing false, inaccurate, or misleading information may result in the rejection of your application, cancellation of an approved loan, recall of disbursed funds, and reporting to the appropriate authorities. Each approved loan is governed by the specific loan agreement and repayment schedule we provide.

The interest, processing or administrative fees, late-payment penalties, early settlement charges, and any other amounts applicable to a loan are set out in the relevant loan agreement or schedule and will be disclosed to you before you accept the loan. All amounts are quoted in Kenyan Shillings unless otherwise stated.

• We will only deduct fees from the loan disbursement where this has been clearly disclosed and you have accepted the loan on that basis.
• You are responsible for any taxes, levies, or third-party transaction costs that apply to your use of the service, unless we explicitly agree otherwise.
• Unpaid interest, fees, and penalties may continue to accrue on outstanding amounts until they are fully paid.

You agree to repay the loan principal, interest, and all applicable charges in accordance with the repayment schedule. Payments may be made through M-Pesa, bank transfer, or any other channel we make available.

• You are responsible for ensuring that sufficient cleared funds are available on each due date.
• If a payment fails or is dishonored, we may retry the payment and you may incur additional dishonored-payment or late fees.
• Partial payments will be applied in the order specified in your loan agreement.
• Early repayment may be allowed in accordance with your loan agreement and any applicable early-settlement terms.

You will be considered in default if you fail to make any payment when due, provide false or misleading information, breach these Terms of Service, or become insolvent or subject to any insolvency process.

In the event of default, we may:

• Charge default and late-payment fees in accordance with your loan agreement;
• Report the default to credit reference bureaus and other relevant bodies, which may affect your ability to obtain credit in the future;
• Suspend or terminate your access to our services and any other accounts;
• Engage collection agents or debt recovery providers to recover amounts owed;
• Take legal action to recover the outstanding balance and any associated costs.

You agree to pay all reasonable costs, including legal fees and collection agency fees, incurred by us in recovering amounts you owe.

Your privacy is important to us. We collect, use, store, and protect your personal data in accordance with our Privacy Policy and the Data Protection Act, 2019 of Kenya.

You consent to us sharing your information with credit reference bureaus, regulators, service providers, fraud prevention agencies, and courts where this is necessary to provide our services, assess credit risk, enforce our rights, or comply with legal obligations. By using our services, you confirm that you have the authority to provide any business or third-party information you submit.

All content, branding, text, graphics, and materials made available through the BNET Credit Ltd website are the property of BNET Credit Ltd or its licensors and are protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use this website for its intended purpose. You may not copy, modify, distribute, reverse-engineer, decompile, or create derivative works from any part of this website without our prior written consent.

We make every effort to keep our services accurate and available, but we do not guarantee uninterrupted, timely, secure, or error-free operation. To the fullest extent permitted by Kenyan law, BNET Credit Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the services.

Where we are found liable, our total liability for any claim arising from these terms or your use of the services will be limited to the total fees you have paid to us in connection with the specific transaction giving rise to the claim during the three months preceding the event, or, where no fees apply, to the amount directly giving rise to the liability.

We may update or amend these Terms of Service at any time. Material changes will be posted on this page and, where appropriate, communicated to you through this website or the contact details you have provided. Your continued use of the services after any changes constitutes your acceptance of the revised terms.

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of Kenya. Any dispute arising from these terms or your use of the services will be subject to the exclusive jurisdiction of the courts of Kenya.